Frequently asked questions
WHEN CAN I EXPECT MY ORDER?
The average delivery time is 1-2 working days.
THE DELIVERY TIME HAS PASSED, WHEN CAN I EXPECT MY ORDER?
In 99% of cases, orders are delivered within the expected delivery time. Unfortunately, it can sometimes happen that an order is delayed in the delivery process.
Have you not received your order 2 working days after the expected delivery time? Please contact us.
I AM NOT SATISFIED WITH MY ORDER, CAN I RETURN IT?
You can return any order to us within 14 days. Please remember that the item must not have been used and there must be no signs of use. It must still be sold.
REQUEST YOUR RETURN FORM
Via our customer service: help@thenordicstandards.com
A return shipment should always come with Track & Trace code. The sender is always responsible for the shipment.
Once we have received the items returned by you, we will ensure that the purchase amount is credited to your account within 14 days.
IS YOUR QUESTION NOT LISTED HERE?
If so, please contact our customer service: help@thenordicstandards.com