Consumers are entitled to a right of withdrawal according to the following yardstick, where the consumer is a natural person who enters into a legal transaction for purposes that are primarily neither attributable to his commercial nor his self-employed professional activity:
A. Information regarding the exercise of the right of withdrawal
You have the right to withdraw from the contract within a period of 14 days without giving reasons.
The withdrawal period shall be 14 days from the day on which you or a third party other than the carrier and indicated by you acquires physical possession of the last good. To exercise the right of withdrawal, you must inform us (Nordic Standards) of your decision to withdraw from the contract by an unequivocal statement (e.g. in writing by post or email). You may use the attached model withdrawal form for this purpose, but are not obliged to do so.
To meet the withdrawal deadline, it is sufficient to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from the contract, we shall reimburse to you all payments you have made up to that point, including delivery costs (with the exception of any additional costs resulting from your choice of a mode of delivery other than the least expensive standard delivery offered by us) without undue delay and in any event not later than 14 days after we have been informed of your decision to withdraw. We will reimburse you using the same means of payment with which you made the original transaction, unless you have expressly agreed otherwise; in any event, you will not be charged for such reimbursement. We may wait to refund you until we have received the goods back, or you have proved that you have returned the goods, whichever comes first.
B. Model withdrawal form
Please send us an email to help@thenordicstandards.com and we will send you a return form.
Geen verzendkosten | 30 dagen gratis retourneren
